Doxee Support

Doxee Support
Learn more about Doxee, deposits & withdrawals,
security features and account set settings.
We have answered the most
frequently asked questions here

About
Doxee

All you need to know about our
secure web app
What is Doxee?

Doxee is a DeFi-driven platform that provides investors all around the world with secure and transparent crypto investment options. Our mission is to deliver enterprise-level ROI to our clients through our managed pool, so that they can enjoy profitable investment opportunities without having to search for them elsewhere. 

Using AI-powered data processing, our market knowledge, and blockchain expertise, we have developed high ROI strategies with automated risk management that have been rigorously tested to deliver impressive returns, even in challenging market conditions. By carefully considering coin utility and market capitalization when selecting assets for our pool, we strive to provide our customers with the best possible terms and returns. 

Our main high-yield investment plans, including a fixed 85%+ APY and a flexible 50%+ APY, are designed to help our customers build their financial wealth with minimal risk by providing them with different investment strategies, transparency, and ease of use.

I'm new to cryptocurrencies/yield farming, is it hard to start investing?

At Doxee, we firmly believe that investment tools must be user-friendly and accessible to a diverse range of individuals, even those with a modest budget. Unfortunately, navigating the vast cryptocurrency market can be a daunting and precarious task, given the multitude of protocols, endless list of coins with questionable value, complex contract terms, and lack of intuitive tools. To address these challenges, we established Doxee. 

Our objective was to streamline the entire investment process while prioritizing essential elements such as: clear conditions, transparent rates and fees, intuitive interface, and responsive support. Our team of investment professionals and software engineers have combined their expertise to create a unique blend of comprehensive strategies and cutting-edge technology. 

We carefully assess risks and farm yield from the most efficient trading pairs, while you can sit back and watch your investments turn a profit regardless of market conditions.

Start earning
How to get started with yield farming?

1. Sign up for an account in our user-friendly web app in just a minute. We'll guide you through the entire process to make it as easy as possible.
2. Use our profitability calculator to choose an investment plan and enter the deposit amount.
3. Not sure which plan to choose? Create a demo investment plan and get familiar with the whole process without any financial risks.
4. Choose a suitable payment method and deposit your crypto using the Doxee wallet, Wallet Connect, or use (MerchantName) to buy crypto for the first time using your bank account.
5. Start earning daily profits!

How is my account protected?

At Doxee, we understand the importance of protecting your digital assets and private data. That's why we have implemented a number of advanced measures to ensure your safety and security, including Two-Factor Authentication and SMS verification to add an extra layer of protection to your account. 

We also have a Disclosure agreement in place to maintain transparency with our clients, and we use Data encryption to protect your sensitive information. Additionally, we conduct regular Security audits to identify and address any potential vulnerabilities. 

Rest assured that we are committed to safeguarding your assets and data, so you can invest with confidence on our platform.

Do I have to pay any fees or encounter hidden costs when investing on Doxee platform?

We strive to make the investment process as transparent and straightforward for our clients as possible, which is why we do not charge any "shady" fees or hidden costs. Depending on service - the only cost involved in investing is the initial deposit made into the account. 

It's important to note that the blockchain may charge a small commission for transaction initiation, which is beyond our control. However, we ensure that our clients are aware of any costs beforehand so they can make informed investment decisions.

Do you have a mobile app?

At the moment, our services are available through our web application and on android devices. Wondering when our IOS app will be released? Visit our road-map and blog pages to learn more about our current development stage, upcoming updates, and our vision for Doxee's future. 

Our team is working diligently to enhance our platform and provide a seamless user experience for desktop, and IOS devices. Stay tuned for exciting developments and new features in the coming months!

Payments
& withdrawals

Find out more about deposit and
withdrawals amounts, terms and fees
How to make a deposit?

1. Create an account in 1 minute in our user-friendly web app. We will guide you through the entire process.

2. Use the profitability calculator to choose the investment plan and enter the deposit amount.

3. Make a deposit choosing any payment method. The easiest and fastest way to transfer assets without intermediaries is directly to the Doxee wallet. Another way via Wallet Connect.

4. Start earning daily!

What is the difference between Max and Flex plans?

By investing in the Doxee Max plan you get a fixed yield 85% APY. The earned funds reinvested without free withdrawals for higher APY. Your assets work on you and bring easy passive income.

By investing in the Doxee Flex plan, you get yield up to 55% APY and daily USDT payouts and withdrawals every 15 min with no fees. Reinvesting is optional and allows to get a higher APY.

What is the minimum amount required to start investing?

You can start investing from $100 easily, the sum affordable to anyone. However, your income
depends on the amount of your investments. The larger the deposit amount, the higher the ROI.

Where can i check my earnings?

One of the advantages of Doxee is transparent pricing. We give you full control over your funds. In the personal account section, you will find all the necessary statistics: investment portfolio, net income, profit percent, sum ready for withdrawal, earnings chart.

How much profit can I expect with Doxee?

Your profit is defined by the amount of your investment. The larger the deposit amount, the higher the ROI. However, the size of Doxee’s investment pool allows you to earn more on instruments unavailable to investors with a portfolio of less than $1,000,000.

What is the ROI percentage for each user level?
Silver Gold Platinum
< $10,000 < $100,000 $100,000+
Flex up to 43% up to 55% up to 67%
Max up to 65% up to 80% up to 95%
What digital assets do you have in your portfolio?

We have thoroughly diversified crypto portfolio.

We distribute your assets between TOP 10 High demanded and traded coins that are used worldwide and have a clear development plan: 40% in stablecoins, 40% in BTC, ADA, NEAR, ETH, 20% in high demanded.

The diversification insures against critical losses and helps to achieve your highest financial goals.

How to withdraw earned funds?

Withdraw profit directly to your wallet, just enter the amount you want to withdraw and select the withdrawal currency.

Are there any withdrawal limits (amount and timing)?

Withdrawals are possible in any cryptocurrency, starting from $10 or the minimum network commission, no more than once every 15 minutes.

What fee do you charge?

You can find all the necessary info about our services in the Terms of use.

Security
features

Learn how Doxee keeps your
funds safe
How do you keep my funds and account data secure?

We have implemented a number of advanced measures to safeguard your digital assets and private data: Two-Factor Authentication, SMS verification, KYC identification, Disclosure agreement, Data encryption and Security audits.

Are there any additional features to secure my account?

We never ask for any of your private information. We only need the info necessary to provide our services safely. Your personal data belongs entirely to you.

All sensitive data is encrypted so no one can access it. Personal information is never shared with third parties.

Doxee is committed to keeping your funds and data confidential and private.

Why should I go through KYC?

Using KYC helps us better protect your personal information, account and funds, reduce fraud and provide you with better services.

How can I enable 2FA (Two-Factor Authentication)?

Security verification is ensured through Google Authenticator app.
1. Scan the QR-code in the Google Authenticator app.
2. Create a backup key, so you can restore access if needed.
3. Enter a one-time activation code for Google Authenticator we send to your email address.
4. Google Authenticator activated.

Why do I need 2FA?

To secure your funds and to prevent any unauthorized access to your account we have enabled 2-Factor Authentication. Security verification is ensured through Google Authenticator app.

Account
settings

Get answers to your questions
about the account here
Can I try a demo account?

Sure, try a free demo contract for 2 weeks to test the service and get your first benefits with a demo. For more details, visit Bonuses.

How to verify my account?

1. In your personal account go to Security and settings and then KYC identification section.
2. Choose the country of issue and one of document: national ID card, driving license, utility bill.
3. Fill in the fields with basic information and upload a photo of the chosen document.
4. That is it! Your account is protected and secured.

What documents are required to verify identity?

You can choose any of these documents to verify your identity: national ID card, driving license or utility bill.

How can I change my profile info?

1. In your personal account go to Edit account section. 
2. There you can change personal info, contacts, notification settings and address. 
3. Press ‘Save changes’.

Can I change my email address?

Sure, in your personal account in the Edit account section. We value the security of your assets; therefore, you need to go through email verification to change your password.

How can I change my password?

1. In your personal account go to Account settings section.
2. We care about your security; therefore, in order to change your password, you need to verify your identity. You will need access to a phone or email.
3. Follow step-by-step instructions during the entire process in your personal account.

Need more help? Send us a ticket and we will get back to you as soon as possible.