Terms of Use and User Agreement.

1. INTRO, IMPORTANT NOTICE, AGREEMENT CONDITIONS

Please read carefully following Terms and Conditions before registering an account.

The following Terms of Service (the “Terms”) govern your access to and use of https://www.doxee.io/ (collectively, the “Online Platform”).

By signing up, accessing, using or clicking “I agree” to any of the services (the “Services”) made available by DOX HOLDINGS LIMITED at https://www.doxee.io/ you agree that you have read, understood, and accept all of the terms and conditions contained in this Agreement, as well as our Privacy Policy and Cookie Policy.

These Terms of Use may be updated from time to time and posted on this Terms of Service page. We reserve the right, in our sole discretion, to make changes or modifications to these Terms of Use from time to time. We will alert you about any changes by updating the “Last updated” date of these Terms of Use, and you waive any right to receive specific notice of each such change.

We encourage you to frequently review the Terms to ensure you understand the terms and conditions that apply to your access and use of the Services.

IF YOU DO NOT AGREE WITH ALL OF THESE TERMS OF USE, THEN YOU MUST DISCONTINUE USE IMMEDIATELY.

This is DOX HOLDINGS LIMITED Terms and Conditions (the “Agreement”, “Terms of Service”, “Terms of Use”, or these “Terms”, as amended, supplemented or modified from time to time) constitute a legally binding agreement made between you (the “User”, “Customer” or “you”) and DOX HOLDINGS LIMITED, an International Business Company registered in Belize, Company Number: RA000693_97601 (“DOX HOLDINGS”, “DOX”, “DOXEE”, “Doxee”, “Company”, “we” or “us”), concerning your access to and use of the https://doxee.io website as well as any other media form, media channel, mobile website or mobile application related, linked, or otherwise connected thereto (collectively, the “Site”). Supplemental terms and conditions or documents that may be posted on the Site from time to time are hereby expressly incorporated herein by reference.

2. KEY DEFINITIONS

Capitalized terms not otherwise defined in these Terms will have the following meaning:

“DOXEE Account” or “Account” – means a User account established by the Company in your name for the purposes of providing the Services and storing Funds and which is made available through the DOXEE Site. The DOXEE Account incorporates any virtual wallets established by the Company in order to access DOXEE Flex, DOXEE Max and/or other services.

“DOXEE App/ Application” or “App” – means the mobile application made available by the Company in relation to the Services and for the purposes of these Terms shall include the website application accessed through the DOXEE Website.

“DOXEE Website”, “Site” or “Online Platform” – https://www.doxee.io/

“DOXEE Service(s)” or “Service(s)” – means any services provided by DOX HOLDINGS LIMITED on DOXEE Website, that can be accessed by User after signing to DOXEE Account.

“DOXEE Flex” – means the algorithmically managed service offered by the Company in relation to the “DOXEE Flex” described in Section 10 and in accordance with these Terms.

“DOXEE Max” – means the algorithmically managed service offered by the Company in relation to the “DOXEE Max” described in Section 11 and in accordance with these Terms.

“DOXEE Flex Balance” or “Service Balance” – means the amount of Cryptocurrencies in the customer’s Doxee Account designated to DOXEE Flex.

“DOXEE Max Balance” or “Service Balance” – means the amount of Cryptocurrencies in the customer’s Doxee Account designated to DOXEE Max.

“Account Balance” – means the total amount of Cryptocurrencies in the customer’s Doxee Account which are not locked in or managed by any of DOXEE Services.

“Cryptocurrency”,“Crypto (or) Digital Assets” – means any asset that is issued and/or transferred using distributed ledger, blockchain technology or any equivalent technologies, including, but not limited to, any digital and crypto currencies, coins, tokens and any functionally equivalent digital subjects, excluding any Fiat Money.

“External Account” – means any Financial Account or Cryptocurrency address or account owned, controlled or operated by you that is maintained outside of the Services, and is not owned, controlled or operated by DOXEE, and:

  • from which you may load Funds into your DOXEE Account.
  • to which you may transfer Funds from your DOXEE Account.

“Funds” – means Cryptocurrency and/or Legal Tender.

“Legal Tender” or “Fiat Money” – means any money denominated in a fiat currency, excluding: (a) Bitcoins, (b) Stablecoins and (c) any other Digital Assets that are

“Return Rate” – means the aggregate total amount of the customer’s Crypto Balance and Stablecoin Balance held in its Doxee Account.

“Total Balance” – means the aggregate total amount of the customer’s Crypto Balance and Stablecoin Balance held in its Doxee Account.

“Processing Fees” – means any fees that is collected by blockchain or any other third-party Service Providers.

“Termination Fee” - a fee charged by the Company in the event of early termination of the contract or service, applies only if it is specified in the terms of the contract or service being terminated.

3. ELIGIBILITY AND USER REPRESENTATIONS

By creating a Doxee account, you certify and guarantee that:

  • You are at least 18 years old or have reached the legal age to form a binding contract under relevant laws;
  • You are an individual, legal entity, or organization with the necessary authority to enter into this agreement and doing so will not violate any other agreements you are a party to;
  • You have not been previously suspended or removed from using the Services;
  • You will not access the Site through automated or non-human means, such as bots or scripts;
  • You will not use our Services if any applicable laws in your country prohibit you from doing so.

Please note that the information provided on the Site is not intended for distribution or use by any person or entity in jurisdictions or countries where such distribution or use would be contrary to law or regulation, or where it would subject us to any registration requirement. Therefore, those who access the Site from other locations do so at their own risk and are solely responsible for compliance with local laws, if and to the extent that they are applicable.

By agreeing to these terms, you represent and warrant that if you are entering on behalf of a legal entity, you have the necessary rights and authority to bind that entity. Additionally, you certify that any information or materials submitted to Doxee for the Know Your Customer process (KYC) are true, accurate, and up-to-date.

It is important to note that if you provide any false, inaccurate, outdated or incomplete information, Doxee has the right to deny access to services, cancel your account, or refuse any current or future use of the site.

Furthermore, Doxee may require, on an ongoing basis, that you demonstrate your continued compliance with these requirements. The company's decisions regarding eligibility are final.

4. DOXEE ACCOUNT

4.1 Registration.

Basic access to the Online Platform is available to the public. However, to fully utilize the features of the platform, you will need to complete the registration process by verifying your email address. Once registered, a Doxee Account will be created for you to access the various applications and resources. By providing us with your email address, you consent to us using your email to send you service-related notices, including any notices required by law, in lieu of communication by postal mail. Additionally, we may us early termination of the contract e your email address to send you other messages such as updates to features of the service and newsletters. If you do not wish to receive such emails, you may opt-out by clicking the "unsubscribe" link or similar in the email message. Please note that opting out may prevent you from receiving important emails about updates, improvements, and other offers for our services.

When you create a Doxee Account, you agree to the following:

  • Create a strong and unique password that you do not use for any other website or online service;
  • Provide accurate and truthful information;
  • Keep your Doxee Account information up-to-date;
  • Maintain the security of your Doxee Account by protecting your password, enabling 2-factor authentication, restricting unauthorized access to your Doxee Account, and taking necessary security and protective measures on the device you use to access the Account. This includes, but is not limited to:

    a.updating the device’s browser to the latest version available;
    b.Installing regular security updates provided by the operating system provider;
    c.installing and maintaining the latest anti-virus software on the device, where applicable.
  • Promptly notify us if you discover or suspect any security breaches related to your Doxee Account;
  • Take full responsibility for all actions and activities that occur under your Doxee Account and assume all risks of any authorized or the fullest extent permitted by law.
  • Use the Services only for their intended purposes and not for any illegal or illicit activity.

4.2 Accessing Doxee Services.

In order to gain access to certain Services, you may be required to complete the Know Your Customer process (KYC) and/or enable 2-factor authentication. It is important that you provide accurate and complete information, and that you keep this information up-to-date. Your access to the Service and the limits that apply to your use of the Service may be affected by the information collected about you on an ongoing basis. You authorize us to make any inquiries, whether directly or through third parties, that we consider necessary to verify your identity or protect you and/or us against fraud or other financial crimes, and to take action we reasonably deem necessary based on the results of such inquiries. When we carry out these inquiries, you acknowledge and agree that your personal information may be disclosed to fraud prevention or financial crime agencies, and that these agencies may respond to our inquiries in full.

4.3 Acceptable Use of the Online Platform.

Access to the information, resources, services, products, and tools on this Online Platform is only permitted through the means provided by Doxee. By using this platform, you confirm that you are 18 years of age or older, capable of forming a binding contract with us, and are accessing the platform on your own behalf (and have not been banned, terminated, or otherwise denied access to the Online Platform by Doxee or by law). Additionally, you confirm that any information provided about your identity, finances, and relationships is accurate, correct, and up-to-date. You are fully responsible for all activity that occurs under your Doxee Account, including any unauthorized activity, and for maintaining the confidentiality of your login details. Doxee shall bear no liability for any actions or omissions made by your agent, representative, or third-party service provider in relation to your Doxee Account. It is strictly prohibited to violate, interfere with, impair or circumvent the normal operation, security, privacy, or mission of the Online Platform or Doxee’s products, services, or data. This includes but not limited to overburdening, spamming, engaging in a denial of service attack or similar activities (or attempting to do any of the above).

By using the Online Platform, you promise not to share any information that:

  • Is intended for commercial or promotional purposes;
  • Is illegal, harmful, deceptive, or violates the rights of others;
  • May result in legal action against you, Doxee, or any third-party affiliates;
  • Infringes any patents, trademarks, trade secrets, copyrights, or other property rights of any party;
  • Pretends to be someone or something else, including Doxee or its representatives;
  • Contains malware, viruses, or any other code designed to disrupt, intercept, damage, or destroy the functionality of the Online Platform, its software, data, or network.

When you submit information, feedback, or other materials to Doxee, including through the Online Platform or your Doxee Account, you acknowledge that such information is not confidential, with the exception of personal and financial information. You grant Doxee the right to use, reproduce, modify, adapt, publish, create derivative works from, translate, transmit, display, distribute, market, promote, sell, or offer for sale, rent or lease such information or materials in any form or medium known or later developed. You also agree that you will not hold Doxee liable for any infringements of proprietary rights, rights of privacy or publicity, moral rights or rights of attribution in connection with our use of any content you provide.

Doxee reserves the right to edit, restrict, or remove any content you provide for any reason, at any time. Doxee also does not have control over any information provided by other Users that may be made available on or through the Online Platform. Despite Doxee's rights under the terms, Doxee does not have an obligation to monitor the submission of any content to, or the publication of any content on, the Online Platform at any time. Doxee also reserves the right to refuse service, terminate relationships, and cancel orders or transactions in its discretion.

4.4 Potentially Fraudulent Activity.

Any unauthorized access or activity detected or suspected by us will be treated as potentially fraudulent (“Potentially Fraudulent Activity”). You are required to notify us immediately if you become aware of or suspect any Potentially Fraudulent Activity by submitting a support ticket to [email protected]. We will take necessary measures to safeguard your Doxee Account, such as temporarily restricting access, suspending pending transactions, or requiring you to change login credentials. You also agree to report any Potentially Fraudulent Activity to legal authorities as per the law and provide us with a copy of any report prepared by such legal authorities. In case of any legal investigation related to Potentially Fraudulent Activity, you agree to cooperate fully with the legal authorities and Doxee, complete any required affidavits promptly and accurately, and allow Doxee or any third-party designated by us, access to your mobile device, computer, and network as may be relevant to such investigation. If you do not cooperate, it may cause delays in regaining access to your Doxee Account and any funds held within.

4.5 Prohibited Uses.

You agree not to use or access any of the Services:

  • In any way that violates any applicable federal, state, local, or international law, rule, or regulation (including, without limitation, any intellectual property laws or laws regarding the export of data or software to and from the US or other countries).
  • To post violent, defamatory, indecent, sexually explicit, discriminatory, unlawful, infringing, hateful or other inappropriate content.
  • To deceive or exploit anyone in any way, such as by exposing them to inappropriate content, asking for personally identifiable information, including, without limitation, your or any other person’s social security or alternate national identity numbers, non-public phone numbers or non-public email addresses.
  • To create, solicit, transmit, or procure the sending of, any unwanted, unsolicited or harassing comments or communications, including advertising or promotional material, without our prior written consent, including any “junk mail,” “chain letter,” “spam” or any other similar solicitation.
  • To impersonate, attempt to impersonate, or falsely imply that you are associated with DOXEE, a DOXEE employee, DOXEE URL or domain name, another User, or any other person or entity (including, without limitation, by using email addresses or Usernames associated with any of the foregoing).
  • Use the Services in any manner that could disable, alter, overburden, damage, or impair them or engage in any other conduct that restricts or interferes with any other party’s use, which, as determined by us, may harm DOXEE or Users of the Services and expose them to liability, including but not limited to by transmitting any worms, viruses, spyware, malware or any other code of a destructive, malicious, intrusive, or disruptive nature.
  • To circumvent or disable any content protection system or digital rights management technology used with any Service; decompile, reverse engineer, disassemble or otherwise reduce any Services to a human-readable form; remove identification, or other proprietary notices; or access or use any Services in an unlawful or unauthorized manner or in a manner that suggests an association with our products, services or brands.
  • To create accounts or access data (including User information) through unauthorized means, by using an automated device, caching, script, bot, spider, crawler or scraper.

4.6 Disclosure, Personal Data Processing and Privacy Policy.

We take data privacy and security seriously at Doxee. We strongly encourage you to read our Privacy Policy, located at www.doxee.io/privacy_policy, which explains how we handle your personal information and safeguard your privacy when you use our Platform. By using our Platform, you consent to our collection and use of personal data as outlined in our Privacy Policy and to having your personally identifiable information collected, used, transferred to and processed in the United States and other countries where you may not have the same rights and protections as you do under local law. By accepting these Terms, you also consent to us exporting data outside of the jurisdiction in which you reside or are located when you access this Site. We are committed to keeping your data secure and protecting it from unauthorized disclosure. We have implemented various security measures to ensure the security of your Personal Data on our systems, including encryption of all data at rest, employee training in best practices, password policies, additional IT security, and infrastructure. Only a limited number of employees with special access rights to such systems have access to your Personal Data and are bound by confidentiality obligations. If and when we use subcontractors to store your data, we will retain control of your Personal Data and ensure that it is not exposed to unnecessary security risks.

5. ACCOUNT FUNDS. PURCHASE, SALE AND EXCHANGE OF CRYPTOCURRENCIES

THESE TERMS INCLUDE, AMONG OTHER THINGS, YOUR AUTHORIZATION FOR DEBITS AND CREDITS FROM AND TO YOUR BANK AND CREDIT CARD ACCOUNTS (AS DESCRIBED BELOW) VIA OUR PAYMENT PROVIDER. YOU UNDERSTAND AND AGREE THAT ANY DISPUTES BETWEEN YOU AND DOXEE, WILL BE RESOLVED THROUGH BINDING ARBITRATION. YOUR ORDER OF, ACCEPTANCE OF, USE OF, AND/OR ACCESS TO, THE SERVICES, RELATED WEBSITES AND CONTENT CONSTITUTE YOUR AGREEMENT TO ABIDE BY EACH OF THE TERMS SET FORTH HEREIN, INCLUDING THE ARBITRATION PROVISION.

You further agree to designate Doxee as your agent to hold funds on your behalf in your User Account, to hold your deposits for your benefit in a separate Doxee-owned account to purchase and own cryptocurrency equal in value to an amount of fiat currency transferred from your User Account to the Doxee Account. You will not dispute Doxee so long as the transactions correspond to such terms. You acknowledge and agree that the Company may use shared blockchain addresses, controlled by the Company, to hold your Digital Assets. Although the Company maintains segregated books for you and your Accounts, the Company shall have no obligation to segregate your Digital Assets through different blockchain addresses.

Funding your Account.

When depositing funds into your Doxee Account, you may be required to verify that you have control over the External Account used to load these funds. You may use various methods such as personal sources, bank transfers or other options offered by the Doxee Platform, as long as they are accepted by the Company. Once the Digital Assets have been completely delivered to the blockchain address(es) provided by the Company and confirmed by the Company, they will be reflected on your Account. You acknowledge that Doxee is not responsible for any fees associated with the External Account or for the management and security of said account. You understand that the duration of the load transaction may vary depending on the performance of third- party organizations responsible for maintaining the External Account and Doxee cannot guarantee a specific timeframe for the completion of the transaction. You agree that if you mistakenly use the wrong address to transfer Digital Assets, it may result in permanent loss and in such cases, Doxee will not be held liable for any resulting losses.

Legal Tender and Your Account.

The Company do not store, nor does not pay interest on any Legal Tender in your Doxee Account. The display of the balance of your account in fiat currency is intended solely for the reference purposes. Proceeds from the operations made via our Services with Cryptocurrencies will be credited to your Account in Stablecoins or any other Cryptocurrency you selected, less any transaction/network or other fees.

Purchases.

The Company may also set requirements for your use of any bank account or credit card for transactions on the Doxee Platform, and such requirements, including, but not limited to, relevant fees and the maximum or minimum transaction amount limit are available on the Doxee Platform and the Company has the right to amend such requirements at any time in its sole discretion without prior notice to you. You may use the Funds in your Doxee Account to purchase Services and Cryptocurrencies made available by the Company via the Doxee App.

The Company reserves the right to refuse to accept any transfer of Digital Assets or purchase of Digital Assets on your Account by delivering Fiat Money to the Company at its sole discretion, in which case you shall be liable for any costs and fees incurred for any return of Fiat Money or Digital Assets by the Company to you.

Sale of Cryptocurrencies.

You may instruct the Company via the Doxee App to sell the Cryptocurrencies held in your Doxee Account at any time. The Company will transfer the proceeds of sale of any Cryptocurrencies to your Bank Account using the third-party banking services.

Exchange of Cryptocurrencies.

You may instruct the Company via the Doxee App to exchange Cryptocurrencies held in your Doxee Account at any time. For the full list of Cryptocurrencies that may be exchanged for other Cryptocurrencies, please see the Doxee App or Doxee Website. When you submit an order via the Doxee App in relation to a selected Cryptocurrency, you authorize the Company to execute a transaction in relation to such Cryptocurrency in accordance with such order and charge you any applicable fees.

Prices and Availability.

All prices reflect the exchange rates applicable to the purchase or sale of Cryptocurrencies using Legal Tender or alternative form of Cryptocurrencies identified in your purchase order. All Cryptocurrency sales and purchases by the Company are subject to availability, and we reserve the right to discontinue the sale and purchase of Cryptocurrencies without notice.

Purchase Quotes.

Prior to completing your purchase or sale of Cryptocurrencies from the Company, we will provide notice of the amount of Cryptocurrencies you intend to purchase or sell and the amount of Funds you will be required to pay to the Company to receive such Cryptocurrencies or Legal Tender. You agree to comply with any terms and conditions provided within such notice to complete your purchase transaction.

Market rates.

The Company will attempt, on a commercially reasonable basis, to execute the order on or close to the prevailing market exchange rate. You acknowledge and agree that the exchange rate information made available via our Services may differ from the prevailing exchange rates made available via other sources outside of the Services.

Market volatility.

Particularly during periods of high volume, illiquidity, fast movement or volatility in the marketplace for any Cryptocurrencies or Legal Tender, the actual market rate at which an order is executed may be different from the prevailing rate indicated via the Services at the time of your order. You understand that we are not liable for any such price fluctuations.

Market disruption.

In the event of a market disruption or Force Majeure Event, the Company may do one or more of the following:

a) suspend access to the Services; or
b) prevent you from completing any actions via the Services, including placing orders. Following any such event, when market trading resumes, you acknowledge that prevailing market rates may differ significantly from the rates available prior to such event.

In the event of an error, whether via our Services, in a purchase order confirmation, in processing your purchase, or otherwise, we reserve the right to correct such error and revise your purchase transaction accordingly (including charging the correct price) or to cancel the purchase and refund any amount received. Your sole remedy in the event of an error is to cancel your purchase order and obtain a refund of any amount charged.

Payment Method.

Only valid payment methods specified by us may be used to purchase Cryptocurrencies. By placing an order to purchase Cryptocurrencies from the Company, you represent and warrant that (a) you are authorized to use the designated payment method and (b) you authorize us, or our payment processor, to charge your designated payment method. If the payment method you designate cannot be verified, is invalid or is otherwise not acceptable, your purchase order may be suspended or canceled automatically. You agree to resolve any problems we encounter in order to proceed with your purchase order.

No Returns or Refunds.

All sales and purchases of Cryptocurrencies by the Company via the Services are final. We do not accept any returns or provide refunds for your purchase of Cryptocurrencies from the Company, except as otherwise provided in these Terms.

6. CUSTODY OF CRYPTOCURRENCIES

Nominee. You agree and authorize the Company to hold your Cryptocurrencies as nominee on your behalf and you will have a beneficial right to them. The Company agrees that you will own the rights to the financial value of any Cryptocurrency we buy for you but the legal title will remain with the Company.

Custody. Any Cryptocurrencies in your Doxee Account will be held for safekeeping by the Company or by any other institution appointed by the Company which provides services for the custody of Cryptocurrencies. There will be no contractual relationship between you and any sub-custodian we may appoint. You acknowledge and agree that the Company may use shared blockchain addresses, controlled by the Company, to hold your Digital Assets. Although the Company maintains segregated books for you and your Accounts, the Company shall have no obligation to segregate your Digital Assets through different blockchain addresses.

Virtual account. Cryptocurrencies held by the Company on your behalf or by any sub-custodian may be held with Cryptocurrencies of other Doxee customers. Any Cryptocurrencies held by the Company on your behalf may be held in a ‘virtual account’. You can use the Doxee App to see the amount of Cryptocurrency we are holding for you but you will not have a separate Cryptocurrency account.

You understand and agree that:

(i) the Cryptocurrencies held by us on your behalf do not enjoy the same protections as are available in respect of traditional bank deposits and financial products;
(ii) we are under no duty to return to you the same Cryptocurrencies originally delivered to, or otherwise held by, us, but where necessary we will return equivalent Cryptocurrencies of an identical type, and in the same nominal amount, of the relevant Cryptocurrencies to you; and
(iii) you consent that the Company may deposit, transfer, lend, pledge, repledge or otherwise deal with the Cryptocurrencies in the Doxee Account.

Generation of crypto returns. In consideration for the Services, you consent to and grant us the right, to the fullest extent that we may effectively do so under applicable law and without further notice to you, to utilize the Cryptocurrencies held in your Doxee Account to generate returns with third party yield providers and decentralized exchanges; provided, that the quantity and type of your Cryptocurrencies will be returned to you following your request in accordance with these Terms. You acknowledge and agree that the Company is not a decentralized exchange nor a third party yield provider but acts as technology interface to allow Users of the Doxee App to receive returns from decentralized exchanges and third party providers.

No obligation to notify market price movements. We are not required to keep you informed of any market price movements (or other risk movements) in relation to a Cryptocurrency, even if these may harm your position in respect of that Cryptocurrency.

7. TRANSACTIONS AND FEES

7.1 By clicking “accept”, “agree” or any other words of equivalent meaning to initiate a transaction available to your Account on the Doxee Platform, you are authorizing the Company to initiate such transactions and agree to pay the relevant prices, fees and costs in relation to the relevant transactions.

7.2 You cannot cancel, reverse, or change any transaction marked as complete or pending. If your payment is not successful, you authorize us, in our sole discretion, to cancel the transaction. You are responsible for ensuring you have sufficient Digital Assets on your Account to conduct any transaction.

7.3 Fees and charges on your Account shall be available on the Doxee Platform and may be varied by Doxee from time to time.

7.4 Doxee may vary the rate or amount of any charge, fee or interest payable under this Agreement. Should you continue to keep or use your Account, you shall be considered to have accepted the changes.

8. WITHDRAWAL REQUESTS

8.1 You may withdraw all or part of Digital Assets in your Account. All fees, costs and charges for the bank transfer and/or blockchain transfer shall be at your expense.

8.2 Notwithstanding the preceding clause, you acknowledge and agree that the Company may conduct checks for the purposes of preventing fraud, money laundering, terrorist financing and other financial crimes, and as requested by applicable law. This may mean you may be prevented or delayed from withdrawing from your Account until those checks are completed to our reasonable satisfaction in order to comply with our regulatory requirements. You further acknowledge and agree that the Company may also impose other specific rules to limit your withdrawal from your Account in its discretion from time to time.

8.3 You acknowledge and agree that any information provided by you in relation to withdrawal instructions of any Digital Assets to the Company is true, accurately complete and the Company may process the withdrawal in reliance on such information. The withdrawal instructions cannot be canceled or reversed once processed by the Company.

8.4 You acknowledge and agree that you are responsible for ensuring the accuracy of any instructions submitted to the Company and that any errors may result in the irreversible loss of your Digital Assets. The Company shall not be responsible for any damage or loss caused by inaccuracy or mistakes in any of your instructions.

8.5 The Company will facilitate the withdrawal function. However, due to any events, including, but not limited to, technical reasons, underlying software protocols deficiencies or banking service suspension, the withdrawal may take a longer time or cannot be processed during certain period of time. You acknowledge and agree that the Company is not in any way liable for such delay and failure of withdrawal except for its willful misconduct, gross negligence or fraud.

9. PROMOTIONS, USER REWARDS AND BONUS PAYMENTS FOR MARKETING OR REFERRAL PURPOSES.

The Company may from time to time offer the User a reward or bonus payments for marketing or referral purposes. Any such reward or bonus payment (whether made in Legal Tender or Cryptocurrency) is not guaranteed by the Company and can be removed by us at our discretion at any time if User does not meet any criteria set by the Company in relation to such reward or bonus payment, including but not limited to the User depositing and maintaining a minimum balance on its Doxee Account for a specified period of time.

9.1 ABOUT

We hereby present this document as an Addendum to Paragraph 9 of the Terms of Use and User Agreement. This Addendum contains key information related to all actions, whether completed, active, or future, regarding Promotions, User Rewards, and Bonus Payments for Marketing Purposes.

Your agreement with the Terms of Use also signifies your agreement with the terms and rules described in this Addendum. Please note that the information provided in this Addendum may be amended or supplemented at any time. By agreeing to the Terms of Use and User Agreement, you acknowledge that we reserve the right, in our sole discretion, to make changes or modifications to this Addendum with or without any prior alert.

We encourage you to review this Addendum every time a new Promotion is announced, in order to stay informed about any changes or additions made in this section.

9.2 ELIGIBILITY FOR BENEFITS.

In order for a User to be eligible to receive all bonuses and participate in promotions, referral programs, prize giveaways from the Company, and other activities, the User must meet the following requirements:

  • The User has a registered Account and agrees to our Terms of Use and Privacy Policy.
  • The User has reached the age of majority and is authorized to use Our Services.
  • The User has secured their account using Two-Factor Authentication.
  • The User has not violated the Terms of Use in the past, and their account has not been blocked due to a violation of the existing rules since registration or within the last 6 months.

In the event that a User fails to comply with one or more of the above requirements for any reason, Doxee reserves the right, at its sole discretion and without prior notice, to automatically suspend the accrual of bonuses, calculation of bonus income, or delete all accrued bonuses, boosts, and other benefits until the account once again complies with the stated requirements.

In certain cases (such as gross violation of the Terms of Use, like multi-accounting, or other types of fraudulent activity), bonuses, profitability boosts, as well as all accrued bonus income may be permanently forfeited, regardless of whether the Account is brought into compliance with the Rules.

9.3 ACCOUNT LEVEL/ACCOUNT STATUS.

Upon registration, each account will be assigned a specific Account Status. Depending on compliance with certain conditions, the Account Status may change, providing the user with new opportunities and/or bonuses.

“BASIC” ACCOUNT:

So, the "Basic" status is assigned to every new registered account, and it doesn't provide any additional benefits to the user. The user with a "Basic" account has limited functionality in their Personal Cabinet and can activate the Trial Service to get a more detailed understanding of the interface and the Services provided. However, they cannot participate in promotions, referral programs, and other events organized by Doxee.

“SILVER” ACCOUNT:

The "Silver" status is assigned to a user's account after the user completes registration, confirms their email/phone number, fills out their account information, and activates one of our services. An account with "Silver" status gains the ability to activate any services offered by the platform, as well as participate in giveaways, promotions, airdrops, referral programs, and other activities organized by Doxee.

“GOLD” ACCOUNT:

The "Gold" status guarantees the user all the advantages of the "Silver" Account, as well as a permanent bonus of 5 percent points applied to all active “Flex” and “Max” Services of the User. To obtain the "Gold" status, the Account must meet the following requirements:

  • The Account has obtained the "Silver" status.
  • The total balance of the User's account, including unused funds on the account balance and the cost of all activated Services, must be equal to or greater than 10,000.00 USDT.

If the Account meets all the above requirements, its status will be changed to "Gold" in the near future. On the same day, all active Services will receive a percentage of the income, and their income will be calculated in accordance with the status bonus.

The "Gold" status can be revoked if the Account no longer meets one or more of the above conditions. In this case, the status downgrade will be done automatically, without any notification from our side.

“PLATINUM” ACCOUNT:

The "Platinum" status guarantees the user all the advantages of the "Silver" Account, as well as a permanent bonus of 10 percent points applied to all active “Flex” and “Max” Services of the User. To obtain the "Platinum" status, the account must meet the following requirements:

  • The account has obtained the "Gold" status.
  • The total balance of the Personal Cabinet, including unused funds in the Personal Cabinet balance and the cost of all activated services, equals or exceeds the amount of 100,000.00 USDT.

If the account meets all of the above requirements, its status will be changed to "Platinum". All active services will receive a percentage of profitability, and their income will be calculated in accordance with the status bonus.

The "Platinum" status can be revoked if the account no longer meets one or more of the above conditions. In this case, the status downgrade will be done automatically without any notification from our side.

9.4 ENCOURAGEMENT OF USER ACTIVITY. PROMOTIONS, BONUSES, GIVEAWAYS.

In order to promote the Platform, expand the audience reach, attract private investments, and increase the overall attractiveness and trust towards the platform, Doxee uses a wide range of marketing, advertising, viral, and other tools. These tools in general will consist of key categories, such as: Promo Campaigns, Bonuses, and Giveaways.

Promotions are all offers with limited availability (in time, quantity, eligibility, or else), that include an ability for users to obtain a certain user rewards. User rewards (i. e. bonuses, presents, gifts, etc.) are used to reward users for their activity and/or compliance with certain conditions. During the Promotional Campaign, if the account meets the conditions for receiving rewards, user has the opportunity to receive a one-time redeemable reward to their account, unless otherwise specified in the Terms of the Promotion.

A type of User Rewards that may contain certain values, whether it be a certain amount of Cryptocurrencies, Cryptoassets, NFTs, or another gift that holds a certain value - either direct (market value) or indirect (collectible value) are called Presents or Gifts.

User Reward is any type of reward (i. e. Bonuses, Presents, Gifts, etc.) that are used to reward Users for their activity, compliance with certain conditions or any other reason.

Bonus is a type of user reward, represented in percent points, that is given to user as a present or reward for their activity, completing certain steps, etc. Obtained bonus could be then activated to boost profitability of your Account or Activated Service.

Giveaway is a promotion or contest in which prizes ( like Cryptoassets, Fungible/Semifungibe/Non- Fungible Tokens, Yield Boosting Bonuses, etc.) are given away.

If the Reward received by the User is subject to taxes (depending on local laws and tax regulations applicable to the User), the responsibility for paying such taxes and deductions lies solely with the User.

Any Promotional Campaign itself, as well as any information contained in the text of the Promotional Campaign, on graphic banners or other sources of audio-visual information related to the Promotional Campaign, should not be considered Financial Advice. More information can be found in paragraph 22, clause 4 of these Terms and Conditions of the User Agreement: NO SOLICITATION OR OFFERING; NO ADVICE.

9.5 TRIAL SERVICE TERMS, APPLIED PROMOTIONS. Trial Service Terms.

We strive to ensure that you have no unanswered questions before joining our platform. In order to provide new Users with a closer understanding of our Services, the core elements of the Personal Account interface and the principles of service provision provided by Doxee, after the initial registration in the Personal Account, the User may activate the Trial Service. The Trial Service can be activated for any service (FLEX/MAX) provided by Doxee, at any time after creating an account and for a period of 2 (two) weeks. During the Service, you will be able to observe how profit is calculated for each Service, real profitability graphs and other indicators.

Please note that although all indicators are fully comparable to the profitability indicators of a fully activated Service, the TRIAL SERVICE is only a representation of the functionality of the Real Service and does not generate income.

Trial Service Promotion.

We hope you enjoyed our platform, and the TRIAL SERVICE proved to be a great way to familiarize yourself with our Services. As a token of our appreciation for your interest, we would like to offer every new user who decides to stay with us all the earnings accumulated during the Trial Service!

To receive the earnings accumulated during the Trial Service, user must complete the necessary registration actions before the end of the Trial Period and upgrade the Trial Service to Active Status. The accumulated amount over the two-week period will be added to the contract balance immediately upon payment and activation of the Service, providing you with an additional income stream!

This promotion is valid indefinitely from the date of publication of this article, or until other provisions are applied that cancel or modify the conditions of this promotion. If you have any questions regarding the Trial Period and applicable promos, please do not hesitate to contact our support team via chat, personal cabinet, or email: ([email protected])

9.6 REFERRAL PROGRAM. What’s a referral program?

Referral program is a promotional campaign for registered users, that encourage existing customers to refer new customers to our platform in exchange for incentives or rewards.

How it works?

Existing customers are provided with unique links or codes that they can share with their friends or contacts. When someone uses that link or code to sign up for a service or /and make a purchase, the referrer, or both referral and referrer, receives a reward.

Like our platform?

Share the appreciation and earn rewards! Referral Program is the easiest way to get rewarded for spreading the word. Simply share your unique referral link with 3 people. When they make their first purchase, you will get a permanent 5 percent points boost to your account’s overall profitability!

Want to know if you are eligible? Visit paragraph 2 of this addendum and find out.
From now on, this promotional campaign is considered active indefinitely, until otherwise announced.

9.7 REWARDING USERS FOR FOLLOWING OUR SOCIAL NETWORKS.

Welcome to Doxee, the ultimate platform for investment growth and an incredible community! Discover a world where financial prosperity meets lively connections. We go the extra mile to bring you captivating content, breaking news, and vibrant conversations on our social media pages and messengers. Join our thriving community and unlock not only knowledge but also unimaginable profits! Follow us on social media through the links in your Personal Cabinet and unlock a special bonus: an impressive 2% boost to the profitability of all services activated by you!

To activate this exclusive bonus, simply subscribe to all our social media channels. Unleash the power of your Doxee Account by connecting it to your social media accounts. Once you've confirmed all subscriptions, an exciting bonus will be credited to your account, waiting to be activated from your personal cabinet.

Make sure to explore the second point of this addendum, where we describe the eligibility conditions for incredible benefits. Check if your account meets the requirements and embark on a journey to earn even more with our remarkable community!

This promotional campaign is of an indefinite nature and shall be deemed valid starting from the date of publication of this article, unless otherwise specified in this section.

10. DOXEE "FLEX".

General information.

Doxee “Flex” is one of the services provided by our company. The main task of the service is to generate income from funds provided by the User to our automated service.

Access to the Service.

The service is available to any User who meets the conditions of using the Service, after passing the necessary verification of the information provided by the User and after replenishing the balance of this service from the User's personal account.

Funds management.

By replenishing the balance and activating the service, the User gives his consent to external management of the allocated funds. The company acts as an automated interface between the User and a third party, which is a decentralized exchange / liquidity pool holder / income generation service provider. The Company is not a broker, financial advisor or investment manager under any conditions.

Expected Rates. Generated Return. Frequency of accruals.

Return rates are expected rates and forecasted statements that reflect current expectations regarding future events, results from information provided by third-party providers, and decentralized exchanges based on statements from third parties providing yield generation services. Achieving these indicators is subject to external factors and uncertainty and should not be considered a guarantee of future results or productivity and may not necessarily be an accurate indicator of whether such efficiency or results will be achieved.

Please be advised that by accessing and activating the Service, you hereby acknowledge and fully agree to be bound by all terms and conditions set forth herein. Furthermore, you acknowledge and agree that any decision made by you to access and utilize the Service is solely your responsibility, and that you are fully aware of the potential risks associated with such use. These risks include, but are not limited to, the possibility of variance between the actual income accrued and the income declared by the service, whether such variance may be positive or negative.

The return is calculated daily, at a certain time on each calendar day, based on the actual number of calendar days in which the service was activated. Income generated by third-party providers and decentralized exchanges on each calendar day will be credited to your main account balance. The return is credited in cryptocurrency, until the date of expiration of the service or your request for early termination of the service, with subsequent release of funds blocked on the service balance within the next 24 hours.

The minimum service period. Early withdrawal of funds.

By default, the service period is 365 days from the moment of activation of the service. In case of early suspension of the service, the company undertakes to return the blocked funds within 24 hours from the moment of suspension of the service on the main User account, minus the blockchain network commission. The company does not take any additional commissions or other penalties in case of early termination of the contract, except for the Processing Fee, which is mandatory and determined at the time of termination by the blockchain network.

The provisions related to the simultaneous use of several "Flex" services.

The terms of the agreement do not prohibit the activation of multiple "Flex" services. The interest rate and generated income for each service will be calculated and credited to the main account balance of the User separately and will not affect the income of each other or other services unless otherwise specified in the User Agreement.

11. DOXEE "MAX".

General information.

Doxee “Max” is one of the services provided by our company. The main task of the service is to generate income from funds provided by the User to our automated service.

Access to the Service.

The service is available to any User who meets the conditions of using the Service, after passing the necessary verification of the information provided by the User and after replenishing the balance of this service from the User's personal account.

Funds management.

By replenishing the balance and activating the service, the User gives his consent to external management of the allocated funds. The company acts as an automated interface between the User and a third party, which is a decentralized exchange / liquidity pool holder / income generation service provider. The company is not a broker, financial advisor or investment manager under any conditions.

Expected Rates. Generated Return. Frequency of accruals.

Return rates are expected rates and forecasted statements that reflect current expectations regarding future events, results from information provided by third-party providers, and decentralized exchanges based on statements from third parties providing yield generation services. Achieving these indicators is subject to external factors and uncertainty and should not be considered a guarantee of future results or productivity and may not necessarily be an accurate indicator of whether such efficiency or results will be achieved.

Please be advised that by accessing and activating the Service, you hereby acknowledge and fully agree to be bound by all terms and conditions set forth herein. Furthermore, you acknowledge and agree that any decision made by you to access and utilize the Service is solely your responsibility, and that you are fully aware of the potential risks associated with such use. These risks include, but are not limited to, the possibility of variance between the actual income accrued and the income declared by the service, whether such variance may be positive or negative.

The Service shall be subject to daily updates, with a minimum frequency of once per day, taking place at 00:00 GMT. Information regarding the daily income generated by the Service shall be updated and displayed within the User's Account on a daily basis. The accumulated income generated by the Service shall be compounded with the primary funds allocated by the User. It should be noted that the compounded income will only be released together with the primary funds at the end of the contract period or in the event of the User initiating an early termination of the Service .

The minimum service period. Early withdrawal of funds.

The Service shall be in effect for a term of 365 days, commencing on the date of activation, unless terminated earlier by the User. In the event of early termination of the Service initiated by the User, any funds credited to the Service Balance in the form of cryptocurrency shall be released to the User's Account Balance within 24 hours of such termination, less any applicable Processing Fees and Termination Fee.

Termination Fee.

Attention! his product is subject to a Termination Fee upon early withdrawal of funds that are currently locked in the service's balance!

The fee is calculated using the equation F=A(DL/Dc), where:

F – Total Termination Fee amount;
A – Amount used to activate the Service;
DL – The number of days left until the service ends;
Dc – Number of days for which the service is signed.

The provisions related to the simultaneous use of several "Max" services.

The terms of the Agreement do not prohibit the activation of multiple "Max" services. The interest rate and generated yield for each service are calculated separately and do not affect the yield of the same or other activated services.

12. RISK DISCLOSURE

High-risk investment product!

12.1 The value of investments and the return on investments may fluctuate significantly up and down and the entire amount invested may be lost.

12.2 Investments in early-stage projects involve a high level of risk, so it is necessary to properly understand their business model.

12.3 Cryptoassets are not covered by customer protection mechanisms such as the Deposit Guarantee Fund or the Investor Guarantee Fund.

12.4 Cryptoasset prices are formed in the absence of mechanisms to ensure their correct formation, such as those present in regulated securities markets.

12.5 Many cryptoassets may lack the liquidity to unwind an investment without significant losses, as their circulation to both retail and professional investors may be very limited.

SUBSCRIBING FOR ANY DIGITAL ASSETS RELATED PRODUCTS OR SERVICES INVOLVES A HIGH DEGREE OF RISK. THE VALUE OF DIGITAL ASSETS MAY NOT BE BACKED OR SUPPORTED BY ANY GOVERNMENT. AS SUCH, DIGITAL ASSETS MAY SUFFER SIGNIFICANT VOLATILITY IN VALUE. THE DIGITAL ASSETS RELATED PRODUCTS AND SERVICES ARE NOT PRINCIPAL GUARANTEED AND YOU MAY LOSE A PART OR THE ENTIRETY OF THE PRINCIPAL INVESTED IN SUCH DIGITAL ASSETS RELATED PRODUCTS AND SERVICES. YOU ARE ADVISED TO CAREFULLY CONSIDER THE RISK EXPOSURE AND ACT CAUTIOUSLY. YOU MUST HAVE THE FINANCIAL ABILITY, SOPHISTICATION, EXPERIENCE, TOLERANCE AND WILLINGNESS TO BEAR THE RISKS OF ANY DIGITAL ASSETS RELATED PRODUCTS OR SERVICES, AND A POTENTIAL TOTAL LOSS OF THE UNDERLYING ASSETS. A DIGITAL ASSETS RELATED PRODUCT OR SERVICES IS NOT SUITABLE FOR EVERY CLIENT. PLEASE CAREFULLY REVIEW YOUR FINANCIAL SITUATION AND OBJECTIVES TO DETERMINE WHETHER SUCH PRODUCT OR SERVICES IS SUITABLE FOR YOU. FOR THE PURPOSE OF THIS AGREEMENT, “DIGITAL ASSETS” MEANS ANY ASSET THAT IS ISSUED AND/OR TRANSFERRED USING DISTRIBUTED LEDGER, BLOCKCHAIN TECHNOLOGY OR ANY EQUIVALENT TECHNOLOGIES, INCLUDING, BUT NOT LIMITED TO, ANY DIGITAL AND CRYPTO CURRENCIES, COINS, TOKENS AND ANY FUNCTIONALLY EQUIVALENT DIGITAL SUBJECTS, EXCLUDING ANY FIAT CURRENCY. YOU ARE RESPONSIBLE FOR DETERMINING WHETHER THE USE OF ANY OF THE SERVICES UNDER THIS AGREEMENT IS LEGAL IN YOUR JURISDICTION AND YOU SHALL NOT USE THE SERVICES SHOULD SUCH USE BE ILLEGAL IN YOUR JURISDICTION. IF YOU ARE UNCERTAIN, PLEASE SEEK INDEPENDENT LEGAL ADVICE.

13. ELECTRONIC DELIVERY OF COMMUNICATIONS. DISCLOSURE OF INFORMATION AND CONSENT TO ELECTRONIC COMMUNICATION

We, or our affiliated entities, may be required to provide certain legal and regulatory disclosures, periodic statements and confirmations, notices, tax forms and other communications (collectively “Communications”) to you in written form. You consent to receive electronic communications, and you agree that all agreements, notices, disclosures, and other communications we provide to you electronically, via email and on the Site, satisfy any legal requirement that such communication be in writing.

YOU AGREE TO THE USE OF ELECTRONIC SIGNATURES, CONTRACTS, ORDERS, AND OTHER RECORDS, AND TO ELECTRONIC DELIVERY OF NOTICES, POLICIES, AND RECORDS OF TRANSACTIONS INITIATED OR COMPLETED BY US OR VIA THE SITE.

You hereby waive any rights or requirements under any statutes, regulations, rules, ordinances, or other laws in any jurisdiction which require an original signature or delivery or retention of non-electronic records, or to payments or the granting of credits by any means other than electronic means.

14. COPYRIGHT, TRADEMARKS AND OTHER INTELLECTUAL PROPERTY RIGHTS

You acknowledge and agree that the Service, may contain content or features that are protected by copyright, patent, trademark, trade secret, copyright rights, mask work rights, moral rights, rights of publicity, goodwill, and/or other proprietary rights and laws. Except as otherwise noted by DOX HOLDINGS LIMITED, you agree not to modify, copy, frame, scrape, rent, lease, loan, sell, re-use, display, distribute, transmit, publish, re-publish, distribute or create derivative works based on the Service or the Service Content commercially and non-commercially, either in whole or in part, in all forms and media now or hereinafter known. Doxee, and the proprietary logos, marks or slogans included on the Site that identify Doxee services and products are registered trademarks and should not be used without the prior written consent of DOX HOLDINGS LIMITED.

We respect the intellectual property rights of others. If you believe that any material available on or early termination of the contract through the Site infringes upon any copyright you own or control, please immediately notify us using the contact information provided below. A copy of your Notification will be sent to the person who posted or stored the material addressed in the Notification. Please be advised that pursuant to applicable law you may be held liable for damages if you make material misrepresentations in a Notification. Thus, if you are not sure that material located on or linked to by the Site infringes your copyright, you should consider first contacting an attorney.

15. THIRD-PARTY CONTENT

The Site may contain (or you may be sent via the Site) links to other websites (“Third-Party Websites”) as well as articles, photographs, text, graphics, pictures, designs, music, sound, video, information, applications, software, and other content or items belonging to or originating from third parties (“Third-Party Content”). Such Third-Party Websites and Third-Party Content are not investigated, monitored, or checked for accuracy, appropriateness, or completeness by us, and we are not responsible for any Third-Party Websites accessed through the Site or any Third-Party Content posted on, available through, or installed from the Site, including the content, accuracy, offensiveness, opinions, reliability, privacy practices, or other policies of or contained in the Third-Party Websites or the Third-Party Content.

Inclusion of, linking to, or permitting the use or installation of any Third-Party Websites or any Third- Party Content does not imply approval or endorsement thereof by us. If you decide to leave the Site and

access the Third-Party Websites or to use or install any Third-Party Content, you do so at your own risk, and you should be aware these Terms of Use no longer govern. You should review the applicable terms and policies, including privacy and data gathering practices, of any website to which you navigate from the Site or relating to any applications you use or install from the Site. Any purchases you make through Third-Party Websites will be through other websites and from other companies, and we take no responsibility whatsoever in relation to such purchases which are exclusively between you and the applicable third party.

You agree and acknowledge that we do not endorse the products or services offered on Third-Party Websites and you shall hold us harmless from any harm caused by your purchase of such products or services. Additionally, you shall hold us harmless from any losses sustained by you or harm caused to you relating to or resulting in any way from any Third-Party Content or any contact with Third- Party Websites.

16. SUSPENSION. TERMINATION. LIMITATION OF SERVICE

16. 1 You agree that Doxee shall have the right to immediately suspend or cancel your Account (and any accounts beneficially owned by related entities or affiliates), freeze, lock or otherwise dispose the funds or Digital Assets in all such Accounts, and suspend your access to Doxee for any reason including if it suspects any such Accounts to be in violation of these Terms, Doxee Privacy Policy, or any applicable laws and regulations. You agree that Doxee shall not be liable to you for any permanent or temporary modification, suspension or termination of your Account or access to all or any portion of the Services. Doxee shall have the right to keep and use the transaction data or other information related to such Accounts.

The above account controls may also be applied in the following cases:

  1. the Account is subject to a governmental proceeding, criminal investigation or other pending litigation;
  2. we detect unusual activity in the Account;
  3. we detect unauthorized access to the Account;
  4. the Account has not been used by the User for nine (9) consecutive months;
  5. you are in violation of the Market Conduct Rules;
  6. the Account has been used to send or receive funds from illegal gambling websites where local laws and regulations prohibit gambling;
  7. we are informed that any transaction or activity in the Account involves frauds (such as credit card theft); and,
  8. we are required to do so by a court order or command by a regulatory/government authority.

16. 2 In case of any of the following events, Doxee shall have the right to directly terminate this Agreement by canceling the Account, and shall have the right to permanently freeze (cancel) the authorizations of your Account and withdraw the corresponding Doxee Account thereof:

  1. after Doxee terminates Services to you;
  2. you allegedly register or register in any other person’s name as Doxee User again, directly or indirectly;
  3. the information that you have provided is untruthful, inaccurate, outdated or incomplete; when these Terms are amended, you expressly state and notify Doxee of your unwillingness to accept the amended Terms;
  4. the Account has not been used by the User for twelve (12) consecutive months;
  5. you request that the Services be terminated;
  6. we are informed that any transaction or activity in the Account involves frauds (such as credit card theft); and
  7. any other circumstances where Doxee deems it should terminate the Services.

16. 3 Should your Account be terminated, the Account and transactional information required for meeting data retention standards will be securely stored for 5 years. In addition, if a transaction is unfinished during the account termination process, Doxee shall have the right to notify your counterparty of the situation at that time. You acknowledge that a User-initiated account exit (right to erasure under GDPR or other equivalent regulations) will also be subjected to the termination protocol stated above.

16. 4 If Doxee receives notice that any funds held in your Account are alleged to have been stolen or otherwise are not lawfully possessed by you, Doxee may, but has no obligation to, place an administrative hold on the affected funds and your Account. If Doxee does place an administrative hold on some or all of your funds or Account, Doxee may continue such hold until such time as the dispute has been resolved and evidence of the resolution acceptable to Doxee has been provided to Doxee in a form acceptable to Doxee. Doxee will not involve itself in any such dispute or the resolution of the dispute. You agree that Doxee will have no liability or responsibility for any such hold, or for your inability to withdraw funds during the period of any such hold.

16. 5 Upon payment of all outstanding charges to Doxee following an Account closure, the User will have 5 business days to withdraw all funds from the Account, except that Doxee shall maintain full custody of the funds and User data/information which may be turned over to governmental authorities in the event of Account suspension/closure arising from fraud investigations, violation of law investigations or violation of these Terms.

17. DISCONTINUANCE OF SERVICES

We may, in our sole discretion and without liability to you, with or without prior notice and at any time, modify or discontinue, temporarily or permanently, any portion of our Services.

18. COMPLAINTS AND FEEDBACK

FEEDBACK, COMPLAINTS, REQUESTS AND CUSTOMER CARE SERVICE

In order to resolve a complaint regarding the Site or to receive further information regarding use of the Site, please contact us at: [email protected]. When you contact us please provide us with your name, email address, and any other information that will help us to identify you, your Account, and the transaction on which you have feedback, questions, or complaints.

DISPUTE RESOLUTION

To expedite resolution and control the cost of any dispute, controversy, or claim related to these Terms of Use (each “Dispute” and collectively, the “Disputes”) brought by either you or us (individually, a “Party” and collectively, the “Parties”), the Parties agree to first attempt to negotiate any Dispute (except those Disputes expressly provided below) informally for at least thirty (30) days before initiating arbitration. Such informal negotiations commence upon written notice from one Party to the other Party.

Any dispute arising from the relationships between the Parties to this contract shall be determined by one arbitrator who will be chosen in accordance with the Arbitration and Internal Rules of the European Court of Arbitration being part of the European Centre of Arbitration having its seat in Strasbourg, and which are in force at the time the application for arbitration is filed, and of which adoption of this clause constitutes acceptance.

The Parties agree that the following Disputes are not subject to the above provisions concerning informal negotiations and binding arbitration: (a) any Disputes seeking to enforce or protect, or concerning the validity of, any of the intellectual property rights of a Party; (b) any Dispute related to, or arising from, allegations of theft, piracy, invasion of privacy, or unauthorized use; and (c) any claim for injunctive relief. If this provision is found to be illegal or unenforceable, then neither Party will elect to arbitrate any Dispute falling within that portion of this provision found to be illegal or unenforceable and such Dispute shall be decided by a court of competent jurisdiction within the courts listed for jurisdiction above, and the Parties agree to submit to the personal jurisdiction of that court.

19. NO WARRANTIES*

THIS DOXEE PLATFORM IS PROVIDED “AS IS” WITH ALL FAULTS, AND DOXEE MAKES NO EXPRESS OR IMPLIED REPRESENTATIONS OR WARRANTIES OF ANY KIND RELATED TO THIS PLATFORM OR THE MATERIALS CONTAINED ON THIS DOXEE PLATFORM. ADDITIONALLY, NOTHING CONTAINED ON THIS DOXEE PLATFORM SHALL BE CONSTRUED AS PROVIDING CONSULT OR ADVICE TO YOU. YOU ACKNOWLEDGE THAT INFORMATION YOU STORE OR TRANSFER THROUGH OUR SERVICES MAY BECOME IRRETRIEVABLY LOST OR CORRUPTED OR TEMPORARILY UNAVAILABLE DUE TO A VARIETY OF CAUSES, INCLUDING SOFTWARE FAILURES, PROTOCOL CHANGES BY THIRD PARTY PROVIDERS, INTERNET OUTAGES, FORCE MAJEURE EVENT OR OTHER DISASTERS INCLUDING THIRD PARTY DDOS ATTACKS, SCHEDULED OR UNSCHEDULED MAINTENANCE, OR OTHER CAUSES EITHER WITHIN OR OUTSIDE OUR CONTROL. YOU ARE SOLELY RESPONSIBLE FOR BACKING UP AND MAINTAINING DUPLICATE COPIES OF ANY INFORMATION YOU STORE OR TRANSFER THROUGH OUR SERVICES.

*Some jurisdictions do not allow the disclaimer of implied terms in contracts with consumers, so some or all of the disclaimers in this section may not apply to you.

20. GOVERNING LAW

Our failure to enforce any right or provision of these Terms will not be considered a waiver of those rights. If any provision of these Terms is held to be invalid or unenforceable by a court, the remaining provisions of these Terms will remain in effect. These Terms constitute the entire agreement between us regarding our Service, and supersede and replace any prior agreements we might have between us regarding the Service.

21. LIMITATION OF LIABILITY

THE SITE IS PROVIDED ON AN AS-IS AND AS-AVAILABLE BASIS. YOU AGREE THAT YOUR USE OF THE SITE AND OUR SERVICES WILL BE AT YOUR SOLE RISK. TO THE FULLEST EXTENT PERMITTED BY LAW, WE DISCLAIM ALL WARRANTIES, EXPRESS OR IMPLIED, IN CONNECTION WITH THE SITE AND YOUR USE THEREOF, INCLUDING, WITHOUT LIMITATION, THE IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT. WE MAKE NO WARRANTIES OR REPRESENTATIONS ABOUT THE ACCURACY OR COMPLETENESS OF THE SITE’S CONTENT OR THE CONTENT OF ANY WEBSITES LINKED TO THE SITE AND WE WILL ASSUME NO LIABILITY OR RESPONSIBILITY FOR ANY (1) ERRORS, MISTAKES, OR INACCURACIES OF CONTENT AND MATERIALS, (2) PERSONAL INJURY OR PROPERTY DAMAGE, OF ANY NATURE WHATSOEVER, RESULTING FROM YOUR ACCESS TO AND USE OF THE SITE, (3) ANY UNAUTHORIZED ACCESS TO OR USE OF OUR SECURE SERVERS AND/OR ANY AND ALL PERSONAL INFORMATION AND/OR FINANCIAL INFORMATION STORED THEREIN, (4) ANY INTERRUPTION OR CESSATION OF TRANSMISSION TO OR FROM THE SITE, (5) ANY BUGS, VIRUSES, TROJAN HORSES, OR THE LIKE WHICH MAY BE TRANSMITTED TO OR THROUGH THE SITE BY ANY THIRD PARTY, AND/OR (6) ANY ERRORS OR OMISSIONS IN ANY CONTENT AND MATERIALS OR FOR ANY LOSS OR DAMAGE OF ANY KIND INCURRED AS A RESULT OF THE USE OF ANY CONTENT POSTED, TRANSMITTED, OR OTHERWISE MADE AVAILABLE VIA THE SITE. WE DO NOT WARRANT, ENDORSE, GUARANTEE, OR ASSUME RESPONSIBILITY FOR ANY PRODUCT OR SERVICE ADVERTISED OR OFFERED BY A THIRD PARTY THROUGH THE SITE, ANY HYPERLINKED WEBSITE, OR ANY WEBSITE OR MOBILE APPLICATION FEATURED IN ANY BANNER OR OTHER ADVERTISING, AND WE WILL NOT BE A PARTY TO OR IN ANY WAY BE RESPONSIBLE FOR MONITORING ANY TRANSACTION BETWEEN YOU AND ANY THIRD-PARTY PROVIDERS OF PRODUCTS OR SERVICES. AS WITH THE PURCHASE OF A PRODUCT OR SERVICE THROUGH ANY MEDIUM OR IN ANY ENVIRONMENT, YOU SHOULD USE YOUR BEST JUDGMENT AND EXERCISE CAUTION WHERE APPROPRIATE. IN NO EVENT WILL WE OR OUR DIRECTORS, EMPLOYEES, OR AGENTS BE LIABLE TO YOU OR ANY THIRD PARTY FOR ANY DIRECT, INDIRECT, CONSEQUENTIAL, EXEMPLARY, INCIDENTAL, SPECIAL, OR PUNITIVE DAMAGES, INCLUDING LOST PROFIT, LOST REVENUE, LOSS OF DATA, OR OTHER DAMAGES ARISING FROM YOUR USE OF THE SITE, EVEN IF WE HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

22. MISCELLANEOUS

FORCE MAJEURE

The Company shall not be liable for (1) any inaccuracy, error, delay in, or omission of (i) any information, or (ii) the transmission or delivery of information; (2) any loss or damage arising from any event beyond the Company’s reasonable control, including but not limited to flood, extraordinary weather conditions, earthquake, or other act of God, fire, war, insurrection, riot, labor dispute, accident, action of government, communications, power failure, or equipment or software malfunction or any other cause beyond the Company’s reasonable control (each, a “Force Majeure Event”).

ADDITIONAL PROVISION FOR USERS FROM EU

If you are domiciled in or have a registered office in a member state of the European Economic Area (“EEA”) that has implemented the Alternative Investment Fund Managers Directive (Directive 2011/61/EU) in a manner that may impose disclosure, reporting or other obligations on Doxee or its affiliates, you expressly agree and acknowledge that you or any other person or entity you represent initiated the discussion, correspondence or other communications with Doxee or its affiliates or agents, and any information you received regarding any investment funds managed by Doxee was pursuant to your request; and none of Doxee or its affiliates or agents at any time directly or indirectly contacted you with respect to the provision of investment services or investment in any investment fund managed by Doxee or its affiliates prior to such unsolicited initiation of discussions, correspondence or other communications.

TAXATION

You acknowledge that you should settle the money you earn with Doxee with the tax authorities on your own, in accordance with the tax laws of your country.

The Company has the right to make any tax withholds or filings that the Company is required by applicable law to make, but the Company is not responsible for determining whether taxes apply to your transaction, or for collecting, reporting, or remitting any taxes arising from any transaction.

NO SOLICITATION OR OFFERING; NO ADVICE

Except as otherwise expressly noted, the Content and the Online Platform do not constitute an offer to buy or sell or a solicitation of an offer to buy or sell investments, loans, securities, partnership interests, commodities or any other financial instruments; the Content and the Online Platform also do not constitute, and may not be used for or in connection with, an offer or solicitation by anyone in any state or jurisdiction in which such an offer or solicitation is not authorized or permitted, or to any person to whom it is unlawful to make such offer or solicitation.

While Doxee may make certain informational Content available to its Users, under no circumstances does Doxee provide legal, tax, investment, financial, estate-planning, accounting, or any other advice. Doxee may use automated systems in conjunction with: the receipt and handling of orders; the reporting of order acknowledgments, cancellations, and executions; the settlement of transactions; tax and cost basis reporting; and similar record-keeping and reporting services (collectively, “Automated Systems”). The use of Automated Systems entails risks, including but not limited to interruption of service, systems of communications failures, delays in service, cyberattacks, and errors in the design or functionality of such Automated Systems that could cause damage, expense, or liability to the User. Doxee makes no representations or warranty of any kind, express or implied, with respect to the selection, design, security, functionality, or operation of such Automated Systems. Doxee expressly disclaims any representation that any Automated System will operate uninterrupted or be error-free.

Although Doxee may provide information relating to investment approaches and opportunities to buy or sell assets, you should not construe any features, tools, or other content as legal, tax, investment, financial, or other advice. Nothing contained in Doxee’s Online Platform constitutes a solicitation, recommendation, endorsement, or offer by Doxee or a third party service provider to buy or sell any asset or other financial instrument.

The Content and the views expressed in the Content do not necessarily reflect the views of Doxee as a whole, its directors, officers, employees, shareholders or any part or member thereof or of any third party.

PAST PERFORMANCE

You acknowledge and agree that the past performance of any Services or Products is not an indication of future performance. In providing the Services and Products, Doxee does not guarantee the performance of any Services or Product and does not provide any financial or legal advice to you, notwithstanding any statements by anyone to the contrary. You shall be solely responsible for determining the suitability of the Services or Product for you.

CURRENCY

You shall be aware of the currency to denominate your Account on Doxee Platform (the “Default Currency”). You shall be solely responsible to bear any currency exchange risk if you choose a currency other than the Default Currency in and for the purposes of using the Services. From time to time, we may provide information to you which presents your multi-currency balances in the equivalent value of your Default Currency, using the rates prevailing at the time the information is produced. However, you should note that the balances have not been physically converted and that the presentation of the information in your Default Currency is for informational purposes only.

GAPPING

Gapping is a sudden shift in the price of an underlying market from one level to another. Various factors can lead to gapping (for example, economic events or market announcements). When these factors occur, the price of Digital Assets in the underlying market may move fast and drastically, and you may not have the opportunity to sell your instruments or conduct other stop-loss activities. You acknowledge and agree that you are solely responsible for bearing all the relevant risks.

INSOLVENCY

The insolvency or default of any exchanges or brokers involved with the Services and Products may lead to your specific investments being liquidated or depreciated without your consent. In certain circumstances, you may lose the entire assets that you have invested. Doxee promise that will use reasonable endeavors to notify you promptly of the occurrence of any such situation.

MARKET LIQUIDITY

In setting the prices, spreads and other features of a Product, Doxee may take into account the market conditions of the relevant Digital Assets which may change significantly fast and drastically. Under certain circumstances, you may not be able to liquidate a Product/Asset/Service or your trading position therein under the desirable terms or timeframe. You acknowledge and agree that you are solely responsible to bear all the relevant risks.

AML AND CFT COMPLIANCE AND MARKET CONDUCT RULES

In view of the fact that money laundering will undermine the development of digital asset trading, facilitate and breed corruption, pollute social morality, damage the legitimate rights and interests of Users, Doxee formulates these Rules in accordance with the User Agreement of the Doxee Website/Doxee APP and other relevant documentation, so as to prevent money laundering and terrorist financing and fully comply with relevant regulations against money laundering and terrorist financing. By the very nature of its businesses, Doxee will have a portfolio of clients across the globe. This international presence may trigger queries or requests for information from other law enforcement authorities. Doxee shall therefore abide to the different laws and legal requirements imposed by the authorities. These rules outline the procedures to be followed in order to prevent money laundering, terrorist financing and corruption. Doxee does not wish to be manipulated by money launderers or terrorists or to become associated with money laundering or terrorism in general. Its aim is not merely to comply with its legal obligations, but to effectively minimize the risk of exploitation by criminals. Thus, the anti-money laundering, terrorist financing and corruption policies are based on the requisite highest standards. More about (AML/CFT) Policy and measures can be found in our Privacy Policy.

NO DEPOSIT PROTECTION

No Doxee entity is or is regulated as a bank or any other type of depository institution in any jurisdiction. Digital Assets held in your Account are not eligible for any public or private deposit insurance protection or any other protection programs of similar nature.

CONSENT TO REHYPOTHECATE

Except where prohibited or limited by applicable law or the Terms mentioned above, you consent and agree that Doxee has the right, without further notice to you, to hold the Digital Assets held in your Account in Doxee’s name or in another name, and to pledge, repledge, hypothecate, rehypothecate, sell, lend, or otherwise transfer or use any amount of such Digital Assets, separately or together with other property, with all attendant rights of ownership, and for any period of time and without retaining in Doxee’s possession and/or control a like amount of Digital Assets, and to use or invest such Digital Assets at its own risk. You acknowledge that, with respect to assets used by Doxee pursuant to this paragraph, (a) you may not be able to exercise certain rights of ownership; and (b) Doxee may receive compensation in connection with lending or otherwise using Digital Assets in its business to which you will have no entitlement.

SERVICE AVAILABILITY AND MAINTENANCE

Doxee does not guarantee uninterrupted access to the Services at all times. Doxee may suspend access without prior notice during scheduled or unscheduled system repairs or upgrades and modify the Services at any time without prior notice. Doxee Platform and all Services undergoes regular maintenance. During such times, some or all of the functionality of Doxee Platform may be unavailable. Doxee may temporarily halt operations in the event that the unanticipated maintenance is required. This may include, but is not limited to, unexpected outages or malfunctions of computers, virtual asset networks, powers or vendors, or Cybersecurity incidents.